Privacy Policy

Last Updated: May 28, 2026

Reshmi Pallu operates this store and website, including all related information, content, features, tools, products, and services to provide customers with a curated shopping experience (“Services”).

This store is powered by Shopify, which enables us to deliver and manage the Services.

By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

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Personal Information We Collect

We may collect or process the following categories of personal information depending on how you interact with our Services:

Contact Information

- Full name - Billing address - Shipping address - Email address - Phone number

Financial Information

- Credit/debit card details - Payment confirmations - Transaction details - Financial account information

Account Information

- Username - Password - Security questions - Preferences and settings

Transaction Information

- Products viewed - Cart and wishlist activity - Purchases - Returns and exchanges - Order history

Communication Information

- Customer support inquiries - Feedback and correspondence

Device & Usage Information

- IP address - Browser and device details - Network information - Website interaction and usage analytics

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Sources of Personal Information

We collect information from:

- Direct interactions with you
- Automatic technologies such as cookies
- Service providers acting on our behalf
- Third-party partners and integrations

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How We Use Your Information

1. Providing & Improving Services

We use your information to:

- Process orders and payments
- Deliver products
- Manage returns and exchanges
- Maintain customer accounts
- Personalize shopping experiences
- Recommend relevant products

2. Marketing & Advertising

Your information may be used to:

- Send promotional emails or SMS
- Display targeted advertisements
- Share personalized product recommendations

3. Security & Fraud Prevention

We use data to:

- Authenticate accounts
- Detect fraudulent activity
- Protect customers and Services
- Maintain platform security

4. Customer Support

We use your information to:

- Respond to inquiries
- Provide assistance
- Maintain customer relationships

5. Legal Compliance

We may process information to:

- Comply with legal obligations
- Respond to lawful requests
- Enforce policies and agreements
- Protect legal rights

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How We Share Information

We may disclose personal information in the following situations:

Service Providers

Including: - Shopify - Payment processors - Shipping partners - Cloud storage providers - Analytics and IT vendors

Marketing & Advertising Partners

Used for: - Personalized advertising - Marketing campaigns - Audience targeting

Business Transfers

Information may be transferred during: - Mergers - Acquisitions - Bankruptcy proceedings

Legal Requirements

We may disclose information when legally required.

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Shopify Relationship

Our store is hosted by Shopify.

Information you provide may be processed by Shopify and shared with trusted third parties to improve Services and support platform functionality.

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Third-Party Links

Our Services may contain links to third-party websites or platforms.

We are not responsible for:
- Their privacy practices
- Security policies
- Content accuracy

Please review third-party policies before sharing information.

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Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Parents or guardians may contact us to request deletion of a child’s information.

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Security & Data Retention

While we implement security measures to protect your information:

- No system is completely secure
- Data transmission over the internet may involve risks

We retain personal information only as long as necessary to:
- Provide Services
- Meet legal obligations
- Resolve disputes
- Enforce agreements

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Your Rights

Depending on your location, you may have rights including:

Access

Request access to your personal information.

Deletion

Request deletion of your data.

Correction

Request correction of inaccurate information.

Data Portability

Request transfer of your information to another provider.

Marketing Preferences

Opt out of promotional communications at any time.

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Exercising Your Rights

To exercise privacy rights or make inquiries, contact us using the information below.

We may verify your identity before processing requests.

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Complaints

If you have concerns about how your personal information is handled, you may contact us directly or lodge a complaint with your local data protection authority.

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International Transfers

Your information may be transferred and processed outside your country of residence.

Where required, we rely on legally recognized safeguards for international data transfers.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

- Operational changes
- Legal requirements
- Service updates

Updated versions will be posted on this page with a revised “Last Updated” date.

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Contact Information

Email: founder@reshmipallu.com

Address:
FLAT 308, 2ND FLOOR
MULTI DIAMOND APARTMENT
6TH MAIN, 11TH CROSS
BALAJI LAYOUT, KODIGEHALLI
SAHAKARNAGAR POST
BENGALURU, KA – 560094
India